SHIPPING


Online orders are processed Monday through Friday AEST, excluding weekends and public holidays. Production times are specified at time of purchase and starts the first business day after the purchase.

An automated email notification will be sent to you; providing a tracking number so you can monitor your consignment's journey.

Due to the high value of our pieces, our parcels require a signature on delivery. If no one is available to sign for the parcel, it will be held at the nearest post office or holding facility to be collected with photo ID.

All Australian and International Engagement Rings will be sent with DHL Express.

FOR ADDRESSES IN AUSTRALIA
Delivers within 1-3 business days depending on location.

FOR ADDRESSES OUTSIDE OF AUSTRALIA
Delivers within 1-7 business days depending on location.

 

RETURNS 


This product is considered bespoke, once we have received your 50% deposit we are unable to change, refund or cancel your order.