REPAIR ASSISTANCE
We are pleased to provide assistance with our Repair Portal in-store. To make your appointment, please select your preferred location, date and time, this service is complimentary.
If you have successfully lodged your return through our Repair Portal at home, you may drop your piece into one of our stores, no appointment is required.
This service is for repair portal assistance only. If you require help with your Soldered Bracelet or Piercing, you are required to book an aftercare appointment on respective booking pages.


RECYCLING ASSISTANCE
SARAH & SEBASTIAN believes in a circular economy philosophy, minimising waste by handcrafting pieces to order, recycling our lemel and scrap and providing a local repair and refurbishment service.
We are pleased to provide assistance with our Recycling Portal in-store. To make your appointment, please select your preferred location, date and time, this service is complimentary.
If you have successfully lodged your return through our Recycling Portal at home, you may drop your piece into one of our stores, no appointment is required.