Shipping


Online orders are processed Monday to Friday AEDT, excluding public holidays. Production times are specified at time of purchase and starts the first business day after the purchase. All orders require a signature on delivery.

 

Christmas Order cut-offs
Product Type Domestic Orders International Orders
Bespoke Engagement* 10 November 10 November
Ready to Set Engagement* 24 November 17 November
Made to Order 1 December 24 November
Personalisation Studio 16 December 10 December
Ready to Ship 2pm, 22 December 17 December
Same Day Delivery 10am, 23 December
Click & Collect 10am, 24 December

*Enquire with a client advisor to begin your Engagement journey.

 

Australia - Domestic
Service Location Delivery time Price
Standard Metro 2-4 Business Days
 		$10 or free on orders over $300
Standard Regional 3-5 Business Days
 		$10 or free on orders over $300
Standard Rural 5-10 Business Days
 		$10 or free on orders over $300
Express Metro 1-2 Business Days
 		$15 or $5 on orders over $300*
Express Regional 1-3 Business Days $15 or $5 on orders over $300*
Express Rural

3-4 Business Day

$15 or $5 on orders over $300*
Same Day Metro Only


4 hours

 $20
Click & Collect Nearest Store 4 hours Free

 

International - Express Shipping (DHL)
Location Delivery time Delivery cost Duties
New Zealand 2 Business Days $30NZD Delivery duties included
United States 3-5 Business Days $25USD Delivery duties included
Canada 3-5 Business Days $25CAD Delivery duties included
United Kingdom 3-5 Business Days $20GBP Delivery duties included
Eurozone* 3-5 Business Days $20EUR Delivery duties included
Hong Kong 2-3 Business Days $35AUD Delivery duties included
Japan 2-3 Business Days $4,000YEN Delivery duties included
Singapore 2-3 Business Days $35SGD Delivery duties included
Rest of World 3-5 Business Days $35AUD Calculated at checkout

*Eurozone= Austria, Belgium, Croatia, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Portugal, Slovakia, Slovenia, and Spain. The seven non-eurozone members of the EU are Bulgaria, the Czech Republic, Denmark, Hungary, Poland, Romania, and Sweden.

An automated email notification will be sent to you; providing a tracking number so you can monitor your consignment's journey.

Please ensure the details provided at checkout are accurate, as SARAH & SEBASTIAN is not responsible for incorrect deliveries due to data errors.