CAREERS

The SARAH & SEBASTIAN workshop is a bustling hive of activity; a sun filled warehouse with the soundtrack of jewellers working. We are a close-knit team who actively pursue creativity and innovation, rebelling against the conventions that define traditional jewellery.

Our people are at the core of everything we do, with diverse backgrounds, ideas and experience, all focused on our shared vision. As a young, high-growth company, we are nimble in our approach and believe that collaboration must be fostered and opportunities embraced.

 

CASUAL SOLDERER
 
We are looking for aspiring jewellers to join Sarah and Sebastian as a Casual Solderer and be an integral part of our iconic soldered bracelet experience! 
 
If you have experience in jewellery making or soldering, great with people and have a keen eye for detail, this role is the perfect opportunity to begin your desired career within the industry. We are looking for candidates who are based in Sydney to work across various retail locations.

RESPONSIBILITIES
  • Create a warm and welcoming environment in store for clients coming to be Soldered
  • Follow all Health & Safety guidelines meticulously 
  • Serve and assist clients in Retail stores & our pop up, offering a wonderful Soldering experience
  • Perform our Soldered duties with focus, passion and client care
  • Track chain used and inventory levels, with your manager's support
  • Assist Store Manager with Soldered operations where necessary
BENEFITS
  • The opportunity to work in an exciting, dynamic business
  • The opportunity to be an integral part of our growing soldering services
  • The opportunity to learn, up-skill and grow in a supportive environment
  • Generous staff discount
Basic technical equipment experience and experience soldering is necessary for this position. 
For expressions of interest, please contact kate@sarahandsebastian.com   

  

 

HR BUSINESS PARTNER - PEOPLE & CULTURE

Newly created role to provide high quality HR consulting expertise to help drive the key business strategic priorities.

 

RESPONSIBILITIES

Reporting to an incoming CEO, the HR Business Partner is responsible for delivering people processes, programs and initiatives that are aligned with the SARAH & SEBASTIAN strategic objectives.

This is achieved by working closely with the senior leadership team to understand the business challenges and opportunities and the development, facilitation and/or delivery of key people related strategies to increase the effectiveness of individuals and teams.

The role will deliver value adding solutions across a range of HR areas including recruitment, talent and succession management, performance management, change management, capability development, strategic work force planning, employee engagement, employee relations and remuneration and benefits.

  • Provide strategic input (from business and HR experience) to the creation of the HR Operational Plan that supports business objectives
  • Champions and delivers HR programs and processes with the business in a manner that ensures strategic objectives are obtained
  • Work closely with all managers to provide generalist HR consultation and advice
  • Courageously challenge the business leaders to ensure a better outcome on people related matters
  • Provide coaching and support to the senior leaders to drive high performance that enables the delivery of superior performance
  • Facilitate the resolution of employee relations issues and conducts effective, thorough and objective investigations in partnership with management
  • Provide HR operational support to people leaders 
  • Manage the recruitment cycle with people leaders including active participation in advert writing, short listing, interviewing, offers and contract generation

    ABOUT YOU 

    You have 7-10 years experience in progressive HR roles where you have made an impact through strategic HR programs.

    Being a stand-alone HR role, you are not afraid to dip into the detail of the operational HR aspects but can equally operate at a strategic level as you support the CEO and leadership team.

    Excited by a challenge, you enjoy a fast-paced working environment where you can call on your first-class business acumen and HR expertise.

    An undergraduate degree in HR is fundamental for success and your ability to demonstrate the delivery of strategic HR projects and initiatives is crucial. Previous experience in the jewellery, retail and manufacturing industry will be viewed favorably with experience in retail and manufacturing awards 

      If this sounds like a fit for you and a place you’d like to work please tell us in your cover letter why you are the right person for this role. Include an up-to-date resume for us to learn more about your experience.
      For expressions of interest, please contact stuart@sarahandsebastian.com   

       

       

      ASSISTANT MANAGER  - PADDINGTON FLAGSHIP


      SARAH & SEBASTIAN is looking for an Assistant Manager to join our retail leadership team! The successful candidates will work alongside the Flagship Store Manager to drive retail trade, build long lasting client relationships with our clients and grow our retail & service business to further success. 

      RETAIL/BUSINESS
      • Support the Store Manager with effectively leading the Store & its team to financial & service success
      • Drive and maximise sales performances in store 
      • Strong presence on the floor, ensuring unparalleled service to our existing & new clients
      • Drive conversion in our engagement suite through effective clienteling
      • Motivate the store team to meet targets and achieve their KPIs
      • Lead store operations to an excellent standard
      • Responsible for the supporting the Store Managers with actioning and the enforcement of company procedures on cash activity, WHS, security, inventory, logistics and trade reporting
      • Have the ability to work autonomously and make decisions based on business needs
      • Be a constant ambassador for our brand and ensuring your team are too
        OUR CUSTOMERS/CLIENTS
        • Create a client-centric culture by personally developing and maintaining solid client relationships & coaching your retail & service team to do the same
        • Drive appointment occupancy through effective communication about our services: Bridal & Piercing
        • Nurture client relationships and build a strong personal client base
        • Ensure unparalleled client facing service, along with an acute focus on after sale services for Retail & our services offered : Bridal & Piercing
        • Drive effective follow up on services with your team
        • Effective client dissatisfaction handling 
        • Grow a strong appointment business through team coaching and effective clienteling
        • Ensure that the Sarah & Sebastian visual displays and team behaviour is in accordance with Company guidelines and brand ethos
        • Monitor, track & act on reviews/customer feedback
          OUR PEOPLE/TEAM      
          • Create a positive, motivating environment through effective communication & people management
          • Motivate your team to success through effective coaching 
          • Promote an entrepreneurial and motivated team spirit using effective communication & creating an optimistic environment
          • Ensure the team is always prepared and updated on SARAH & SEBASTIAN information, exceptional product knowledge, local market updates, policies and procedures
          • Train teams on store operations and the SARAH & SEBASTIAN sales & service ceremony where necessary
            NB: This role is ideal for Client Advisors & Supervisors looking for their next career step in leadership. 
            Experience in luxury jewellery and knowledge of diamonds is advantageous for this role but not a prerequisite.
            For expressions of interest, please contact kate@sarahandsebastian.com   
              

            CLIENT CONSULTANT- MOSMAN & PADDINGTON STORES

            SARAH & SEBASTIAN is looking to hire a Client Consultant for both our Mosman and Paddington Stores. The two successful candidates will work closely with the Flagship Store Managers to drive sales, build client relationships and be a part of our exciting Engagement, Piercing & Soldered business.

            RESPONSIBILITIES
            • Drive and maximise sales performance in store
            • Strive for excellence to achieve set KPIs, such as Sales, UPT, ATV & Service excellence
            • Ensure store operations & store standards are constantly kept at a high standard
            • Act as an ambassador for our brand, building a client base through successful clienteling & great product knowledge
            • Presence & Energy on the sales floor, ensuring unparalleled service to our existing & new clients
            • Responsible for the actioning company procedures on cash activity, inventory, logistics and trade reporting
            • Host Bridal appointments in our engagement suite, whilst effectively owning the entire sales ceremony and communications from first appointment, to follow-up
            • Ensure unparalleled client facing sales service to all clients, along with an acute focus on after sales services
            • Be a part of creating a strong private appointment culture & appointment business through effective clienteling & relationship building
            • Ensure that the Sarah & Sebastian visual displays and personal behaviour is accordance with Company guidelines & values
            • Assist the Flagship Store Manager with tracking client feedback in order to improve our offering and drive return trade
              OUR IDEAL CANDIDATE
              • Is sales driven 
              • Is client centric & a genuine people person
              • Possesses a strong customer service mind-set and can give detailed examples of effective customer facing experience
              • Has a natural ability to build & maintain relationships 
              • Is confident, enthusiastic and positive
              • Is mature and assertive
              • Is a team player
              • Is highly organised, detail-orientated and can give strong examples of when they’ve demonstrated this
              • Has a genuine interest & passion for luxury product/jewellery/art
                BENEFITS
                • The opportunity to flourish and grow within a dynamic, exciting business
                • Generous staff discount
                • Great Incentive scheme
                  NB: Experience in jewellery sales & knowledge in diamonds is advantageous for this role but not essential
                  For expressions of interest, please contact kate@sarahandsebastian.com    
                    

                  SENIOR MANUFACTURING JEWELLER

                  SARAH & SEBASTIAN are currently seeking a driven and skilled senior jeweller to join our in-house manufacturing team.

                  REQUIREMENTS 
                  • 3 years jewellery manufacture experience
                  • Understanding of high-volume jewellery manufacturing
                  • Preferable 2 years’ experience in stone setting
                  • Capable of managing your own workflow and deliver on expected deadlines.
                  • Willingness to share new jewellery manufacturing skills
                  • Work well in a fast-paced high-volume environment
                  • Attention to detail and the drive to manufacture high quality jewellery
                  • Must be motivated and punctual
                  • An understanding of SARAH & SEBASTIAN product and brand
                    This is a full time Jewellery Manufacturing position in our design studio and workshop in Alexandria, Sydney.
                    The candidate can work permanently in Australia with no restriction on hours (Required)
                    For expressions of interest, please contact rowland@sarahandsebastian.com