Returns & Repairs


At SARAH & SEBASTIAN, we pride ourselves on delivering beautiful, quality, handcrafted jewellery, though if the piece isn't quite right for you we are happy to help.

We will gladly offer a credit note to the value of the item(s) within 14 days of dispatch date. A credit will be issued to purchase an alternative piece or size. This voucher is valid for three years from the date of issue.

Please read the full returns policy here.

Lodge a return


Each SARAH & SEBASTIAN piece comes with a 6-month warranty, which covers damage caused by manufacturing faults only.

If the instance of a break caused by wear and tear, a repair fee is incurred. An estimated repair cost is given at the time of repair lodgement. Please note that this is an estimate only which can change upon assessment by our Master Jeweller.

Please read the full warranty policy here.

Lodge a repair