Shipping
Online orders are processed Monday to Friday AEST, excluding public holidays. Production times are specified at time of purchase and starts the first business day after the purchase. All orders require a signature on delivery.
Holiday Shipping - Get Your Gifts on Time
Domestic | International |
Personalised Items* Order by Midnight AEDT 16th Dec |
Personalised Items* Order by Midnight AEDT 13th Dec |
Ready to Ship Items* Order by Midday AEDT 20th Dec |
Ready to Ship Items* Order by Midday AEDT 16th Dec |
Same Day Metro Order by Midday AEDT 23rd Dec |
|
Click & Collect Order by Midday AEDT 23rd Dec |
To make your holiday shopping even easier, we’re extending our return policy. Any purchases made during December will be eligible for return within 30 days. This extension applies to all eligible items, giving you and your loved ones more time to return or exchange gifts, if needed.
View our returns policy here.
Australia - Domestic
Service | Location | Delivery time | Price |
Express | Metro |
1-2 Business Days |
$10 or free on orders over $200 |
Express | Regional | 1-3 Business Days | $10 or free on orders over $200 |
Express | Rural |
3-4 Business Day |
$10 or free on orders over $200 |
Same Day | Metro Only |
|
$20 |
Click & Collect | Nearest Store | 4 hours | Free |
International - Express Shipping (DHL)
Location | Delivery time | Delivery cost | Duties |
New Zealand | 2 Business Days | $30NZD | Delivery duties included |
Canada | 3-5 Business Days | $25USD | Delivery duties included |
United Kingdom | 3-5 Business Days | $20GBP | Delivery duties included |
Eurozone* | 3-5 Business Days | $20EUR | Delivery duties included |
Hong Kong | 2-3 Business Days | $35AUD | Delivery duties included |
Japan | 2-3 Business Days | $4,000YEN | Delivery duties included |
Singapore | 2-3 Business Days | $35SGD | Delivery duties included |
Rest of World | 3-5 Business Days | $35AUD | Calculated at checkout |
*Eurozone= Austria, Belgium, Croatia, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Portugal, Slovakia, Slovenia, and Spain. The seven non-eurozone members of the EU are Bulgaria, the Czech Republic, Denmark, Hungary, Poland, Romania, and Sweden.
An automated email notification will be sent to you; providing a tracking number so you can monitor your consignment's journey.
Please ensure the details provided at checkout are accurate, as SARAH & SEBASTIAN is not responsible for incorrect deliveries due to data errors.