Shipping

Online orders are processed Monday to Friday AEST, excluding public holidays. Production times are specified at time of purchase and starts the first business day after the purchase. All orders require a signature on delivery. 



Holiday Shipping - Get Your Gifts on Time
 Domestic International

Personalised Items*

Order by Midnight AEDT 16th Dec

Personalised Items*

Order by Midnight AEDT 13th Dec

Ready to Ship Items*

Order by Midday AEDT 20th Dec

Ready to Ship Items*

Order by Midday AEDT 16th Dec

Same Day Metro

Order by Midday AEDT 23rd Dec

 

Click & Collect

Order by Midday AEDT 23rd Dec

 
To make your holiday shopping even easier, we’re extending our return policy. Any purchases made during December will be eligible for return within 30 days. This extension applies to all eligible items, giving you and your loved ones more time to return or exchange gifts, if needed.

View our returns policy here.

Australia - Domestic
Service Location Delivery time Price
Express Metro 1-2 Business Days
 		$10 or free on orders over $200 
Express Regional 1-3 Business Days $10 or free on orders over $200 
Express Rural

3-4 Business Day

$10 or free on orders over $200 
Same Day Metro Only


4 hours

 $20
Click & Collect Nearest Store 4 hours Free

  

International - Express Shipping (DHL)
Location Delivery time Delivery cost Duties
New Zealand 2 Business Days $30NZD Delivery duties included
Canada 3-5 Business Days $25USD Delivery duties included
United Kingdom 3-5 Business Days $20GBP Delivery duties included
Eurozone* 3-5 Business Days $20EUR Delivery duties included
Hong Kong 2-3 Business Days $35AUD Delivery duties included
Japan 2-3 Business Days $4,000YEN Delivery duties included
Singapore 2-3 Business Days $35SGD Delivery duties included
Rest of World 3-5 Business Days $35AUD Calculated at checkout

*Eurozone= Austria, Belgium, Croatia, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Portugal, Slovakia, Slovenia, and Spain. The seven non-eurozone members of the EU are Bulgaria, the Czech Republic, Denmark, Hungary, Poland, Romania, and Sweden.

An automated email notification will be sent to you; providing a tracking number so you can monitor your consignment's journey. 

Please ensure the details provided at checkout are accurate, as SARAH & SEBASTIAN is not responsible for incorrect deliveries due to data errors.