SARAH & SEBASTIAN is looking for a Store Manager & Assistant Managers to join our growing retail team in Sydney. The successful candidates will work with the Retail Director, Retail Operations Manager, Sales Manager & Service Managers to drive retail trade, ensure operational excellence, build client relationships and grow our retail & services business to further success.

ABOUT US
Founded in 2012, Australian jewellery brand SARAH & SEBASTIAN has quickly achieved cult status. Interpreting the visual arts and design, the brand is synonymous with contemporary silhouettes, unique details and understated luxury. The leadership positions are for individuals who can take on the challenge to successfully lead our Sydney teams to success.

BENEFITS
Be an integral part of a dynamic, growing business, which has excitedly reached it’s ten year anniversary this year
Gain the opportunity to develop your skill set & grow within an engaging environment
Work alongside a great support network of inspiring & dedicated teams
Generous staff discount & incentive scheme
Opportunity to work with responsibly sourced product
Work for a company that is committed to raising awareness for our oceans, being a gold supporter of the Australian Marine Conservation Society

THE ROLE
Lead our Retail & Service team to success
Drive and maximise sales performance in store
Take accountability for all retail procedures & operations
Lead from the front with a client-centric approach
Have the ability to work autonomously and make decisions based on business needs
Effectively lead your team to success through training & development
Clear communication with key stakeholders
Be an ambassador for our brand; identifying new opportunities to improve our client experience

ABOUT YOU
You have a genuine love for nurturing relationships and a talent for driving sales, an innate ability to multitask and organisational skills that are second to none. You are ambitious, with fantastic attention to detail and a client-centric approach. You are a natural communicator, passionate about service and a leader who influences and inspires others around them.

GET IN TOUCH
To be considered for this opportunity, please email jayden@sarahandsebastian.com with your CV, a little about you and what has driven you to apply for this role.

These are full-time roles, 38 hours per week & late night trade may be applicable
Store Manager Hours: Tuesday - Saturday.
Assistant Manager Hours: Sunday - Thursday

NB: Experience in jewellery is not a prerequisite. However, past experience in jewellery sales is advantageous.

SARAH & SEBASTIAN is looking for Soldered Service Managers to lead our Soldered team across our Soldered locations in New South Wales and Victoria. Reporting to the Head Solderer, the successful candidates will work alongside the leadership team to drive trade, ensure operational excellence, build client relationships and grow our Soldered Service to further success.

This is a fantastic opportunity for aspiring jewellers who have leadership capabilities to step into a management role for our growing Soldered Service.

BENEFITS
Be an integral part of a dynamic, growing business, which has excitedly reached it’s ten year anniversary this year
Gain the opportunity to develop your jewellery skill set & grow within an engaging environment
Work alongside a great support network of inspiring & dedicated teams
Generous staff discount & incentive scheme
Opportunity to work with responsibly sourced product
Work for a company that is committed to raising awareness for our oceans, being a gold supporter of the Australian Marine Conservation Society

THE ROLE
Effectively lead our soldered teams within New South Wales
Take responsibility for health & safety standards in Soldered locations
Soldering our clients to the highest standard, with acute attention to detail
Effectively managing inventory, discrepancies, implementing new soldered procedures and jewellery machinery where necessary
Hold detailed training for Soldered team members
Lead from the front with a client-centric approach
Have the ability to work autonomously and make decisions based on business needs
Assisting store managers and casual staff with escalations and complaints
Be an ambassador for our brand; identifying new opportunities to improve our client experience

ABOUT YOU
You thrive in a busy, fast-moving environment and have an innate ability to multitask, with organisational skills that are second to none. You are ambitious, with fantastic attention to detail and a client-centric approach. You are a natural communicator, passionate about service and a leader who influences and inspires others around them.

GET IN TOUCH
To be considered for this opportunity, please email retail-careers@sarahandsebastian.com with your CV, a little about you and what has driven you to apply for this role.

This is a full-time (38 hours) role based in Retail Stores, where our Soldered Service takes place. Late-night trade will be applicable. Tuesday- Saturday Roster.

LOCATIONS
Melbourne Retail/Soldering Locations
Sydney Retail/Soldering Locations
Brisbane Retail/Soldering Locations

Our SARAH & SEBASTIAN Soldered service is growing and we are searching for aspiring jewellers to join us! We are excitedly hiring casual, part-time and full-time solderers for our Brisbane, Melbourne and Sydney Soldered locations.

BENEFITS
The opportunity to be an integral part of a growing, soldered business
Generous staff discount & incentive scheme
The opportunity to develop your skills and receive tailored training on our service
The opportunity to work with responsibly sourced product
Work for a company that is committed to raising awareness for our oceans, being a gold supporter of the Australian Marine Conservation Society

ROLE RESPONSIBILITIES
Driving service success for our Soldered service through creating a warm and welcoming environment in store for clients
Supporting our Head Solderer in setting up new Soldered locations
Supporting Retail with our Soldered Service where necessary
Follow all Health & Safety guidelines meticulously
Setting & leading exceptional service standards for the Soldered service
Soldering to the highest standard possible
Supporting with administrative aspects of the service, including stock-takes and discrepancy investigation
Assist the Store Manager & Head Solderer with Soldered operations where necessary
Client escalation tracking & support for our Soldered Service

EXPERIENCE REQUIRED FOR THIS ROLE
Some experience in jewellery making/soldering is necessary for this role. A certificate in jewellery making is desired but not a prerequisite and training on our SARAH & SEBASTIAN Soldered experience is provided. This role will be required to work on the Retail floor, assisting with Retail Selling, Service & tasks when not Soldering.

GET IN TOUCH
To apply please email your CV & cover letter to julianna@sarahandsebastian.com

SARAH & SEBASTIAN is looking to hire Client Advisors for our growing Sydney & Melbourne retail business. The successful candidates will work closely with the retail & services team to drive sales, build client relationships and be a part of our exciting and constantly evolving retail and services business.

BENEFITS
Be an integral part of a dynamic, growing business, which has excitedly reached it’s ten year anniversary this year
Gain the opportunity to develop your skill set & grow within an engaging environment
Work alongside a great support network of inspiring & dedicated teams
Generous staff discount & incentive scheme
Opportunity to work with responsibly sourced product
Work for a company that is committed to raising awareness for our oceans, being a gold supporter of the Australian Marine Conservation Society

THE ROLE
Drive and maximise sales performance in store through exceptional service
Strive for excellence to achieve targets & service excellence
Act as an ambassador for our brand, building a loyal client base through successful clienteling & extensive product knowledge
Presence & Energy on the sales floor, ensuring unparalleled service to our existing & new clients
Ensure unparalleled client facing sales service to all clients, along with an acute focus on after sales services
Be a part of creating a strong private appointment culture & appointment business through effective clienteling & relationship building
Ensure that the Sarah & Sebastian visual displays and personal representation is accordance with Company guidelines & values
Support the team with store operations & store standards
Support the Store Manager & Assistant Manager with store operations & procedures

OUR IDEAL CANDIDATE IS
Is sales driven
Is client centric & a genuine, warm people person
Possesses a strong customer service mind-set and can give detailed examples of effective customer service
Has a natural ability to build & maintain relationships
Is confident, enthusiastic and positive
Is mature and assertive
Is a team player
Is highly organised, detail-oriented and can give strong examples of when they’ve demonstrated this
Has a genuine interest & passion for luxury product/jewellery/art


GET IN TOUCH
To be considered for this opportunity, please email retail-careers@sarahandsebastian.com with your CV, a little about you and what has driven you to apply for this role.

This role is 38 hours per week & late night trade will be applicable but we are also accepting applications for casual sales associates.

NB : Experience in jewellery is not a prerequisite. However, past experience in jewellery sales is advantageous.

SARAH & SEBASTIAN’s stores are elegant spaces, designed by leading Australian architects to reflect the unique vision of our brand. However, our teams are what brings each store to life, with their warmth, genuinity, dynamic personalities and innate appreciation for fine jewellery.

Leading into what will be our biggest holiday season, we are searching for passionate Christmas Casual Sales Associates with a genuine love for the brand to join us at our stores in Sydney, Melbourne and Brisbane!

BENEFITS
Be an integral part of a dynamic, growing business, which has excitedly reached its ten year anniversary this year
Get valuable experience in a fast paced, multifaceted environment
Gain the opportunity to develop your skill set & grow within an engaging environment
Work alongside a great support network of inspiring & dedicated teams
Generous staff discount
Opportunity to work with responsibly sourced product
Work for a company that is committed to raising awareness for our oceans, being a gold supporter of the Australian Marine Conservation Society

THE ROLE
Hosting clients in-store, providing inspiring styling advice and creating a genuine relationship to provide the best customer service possible.
Showcasing your outstanding selling skills to drive store performance.
Supporting our piercing and Soldered services, assisting clients with booking online.
Presenting high standards, keeping our stores in pristine condition.
Acting as a brand ambassador with a warm presence and contagious energy, positively impacting each client interaction.
Availability to work weekends.

ABOUT YOU
You possess a genuine interest in jewellery or luxury, are confident and enthusiastic. If you are excited to learn within a nurturing space and be a part of an Australian company that values its team, then this could be the next role for you.

ABOUT SARAH & SEBASTIAN
At the forefront of SARAH & SEBASTIAN, we are always in the pursuit to merge conceptual design with innovative craftsmanship. Our people and teams are at the core of everything we do, with diverse backgrounds, ideas and experiences, all focused on our shared vision. We are a motivating and positive-thinking brand that aims to provide unparalleled service to our customers.

GET IN TOUCH
To be considered for this opportunity, please email retail-careers@sarahandsebastian.com with your CV, a little about you and what has driven you to apply for this role.

NB* To be considered for this role, you will need to be fully flexible over November and December without leave booked over Christmas and new year