Sarah & Sebastian are in search of a organised Assistant Production Manager to lead the work flow through our studio, delegate work to jewellers and ensure deadlines are met for customer orders, bulk production and new collections.

WHAT YOU WILL DO

• Managing day-to-day workflow of the production department including production job creation, allocation and appropriate delegation of production jobs to achieve all relevant KPIs
• ensuring accurate tracking of production jobs throughout the production department
• Ensuring daily deadlines and targets are met to achieve zero late orders
• Assist in administrative tasks allocated by the production manager
• Production Labour minute capacities communication and tracking
• Ensuring processes and procedures are being executed effectively
  

WHAT WE REQUIRE FROM YOU

• Ability to work efficiently and strong attention to detail
• Experience in a similar role within jewellery would be preferred
• Knowledge of Work Place Health & Safety
• Exceptional organisational skills
• Goal and target oriented
• The ability to work in a fast paced environment
• Work effectively with and through others including those whom there is not formal authority over
• Effective communicator that understands others
• Ability to make pragmatic decisions based on sound understanding and evaluation of relevant information.
• Advances computer skills on Google Docs, Tableau & Cin7 preferred
• Alignment with our business core values:
  MAKE WAVES: Think creatively. Challenge yourself and the status quo.
  WORK WITH PRECISION: Act with care and attention
  INSPIRE COMMUNITY: collaborate, show respect, create enduring relationships
  PROTECT WHAT IS PRECIOUS: be an ambassador for ocean conservation and accountable for our impact.
  

WHAT YOU WILL RECEIVE

• A competitive salary package
• The opportunity to flourish and implement change within a dynamic environment and an innovative brand
• A generous staff discount and jewellery allowance
• Birthday leave
• Experience working for a company that is committed to supporting ocean conservation, with a pledge to donate over $1 million within the next decade through the Xanthe Project.
• Working for a company that is a member of the Responsible Jewellery Council, an organisation which promotes trust in the global fine jewellery industry ensuring companies adhere to responsible business practices.
• Working for a company that values a circular economy, supports local Australian craftsmanship and champions responsible sourcing and materials.

GET IN TOUCH
For expressions of interest, please contact amanda@sarahandsebastian.com

SARAH & SEBASTIAN are in search to find a creative, innovative & strategic Social Media Specialist. Based at our Alexandria Head office, home to our designers and artisans, you will be at the heart of our storytelling globally. Responsible for the creation of enchanting digital content and experiences that resonate with our brand ethos and clientele. From conceptualising creative content to strategising for increased client engagement, you will play a pivotal role in shaping our brands narrative across various platforms.

WHAT YOU WILL DO

• Assist in the creation of the weekly social media plans and day-to-day platform management across all platforms (Instagram, Tiktok, Facebook, Youtube, Pinterest and LinkedIn)
• Assist in the development of a paid and organic social strategy with associated KPIs across traffic, engagement, follower growth, brand awareness and revenue aligning with short-term and long-term business goals
• Present weekly reports on content metrics and providing insights to drive engagement, using data analysis to inform the future strategy
• Stay up-to-date with social media trends and best practices to ensure maximum reach and engagement. Pivoting plans in line with changes and trends in the space
• Work collaboratively with the Visual Content Manager to post high-quality best-in-class content that is tailored for each social channel
• Pitch new content formats and styles in order to continually evolve the Sarah & Sebastian brand visually
• Oversee paid social performance across Instagram, Tiktok, YouTube, Facebook and Pinterest balancing organic and paid strategies
• Work closely with the digital agency partners - creating briefs, regularly analysing performance and optimisations, ensuring efficient and effective spending and identifying opportunities to further enhance performance
• Build an engaged community on the SARAH & SEBASTIAN TikTok by creating new relationships and engaging with creators in our space and developing an on-brand approach tailored to the channel.
• Creating localised social strategies for international markets with a particular focus on Little Red Book and WeChat. Partnering with external agencies where relevant
• Collaborating with the Brand & PR team to develop a global influencer and creator marketing plan to build brand awareness

WHAT WE REQUIRE FROM YOU

• Minimum 3+ years in a similar role with in fashion, luxury or jewellery.
• Creativity, innovation and collaboration with an exceptional eye for engaging imagery, video and copy
• Experience managing social platforms to drive strategy, growth of channels and engagement of followers as well as knowledge of trends and innovations in the space
• Proficiency and fluency in Instagram, TikTok and Pinterest’s newest features, as well as formats popular on the platforms
• Understanding of all social media ad formats with a deep understanding of what engaging content looks like for different platforms
• Experience working with social media planning tools
• Proficiency in Adobe Creative Suite and asset production including short videos, graphics and other social assets using Canva and/or Adobe
• Excellent creative writing skills and attention to detail
• Great organisational skills with the ability to work on multiple projects at once
• Experience in fashion or a premium brand with an appreciation for luxury branding principles
• Proficiency and fluency in TikTok's newest features, as well as formats popular on the platform
• Knowledge of online marketing channels and an understanding of their interplay
• Alignment with our brand core values:
  MAKE WAVES: Think creatively. Challenge yourself and the status quo.
  ACT WITH PRECISION:Act with care and attention
  INSPIRE COMMUNITY: Collaborate, show respect, create enduring relationships
  PROTECT WHAT IS PRECIOUS: Be an ambassador for ocean conservation and accountable for our impact.

WHAT YOU WILL RECEIVE

• A competitive base salary
• The opportunity to flourish within a dynamic environment and an innovative brand
• A generous staff discount
• A jewellery allowance
• A complimentary SOLDERED bracelet
• Birthday leave
• Additional leave for public holidays
• Free Employee Assistance Program - Acacia
• Experience working for a company that is committed to supporting ocean conservation, with a pledge to donate over 1 million within the next decade through the Xanthe Project.
• Working for a company that is a member of the Responsible Jewellery Council, an organisation which promotes trust in the global fine jewellery industry ensuring companies adhere to responsible business practices.
• Working for a company that values a circular economy, supports local Australian craftsmanship and champions responsible sourcing and materials.

GET IN TOUCH
To apply please email your CV & cover letter to amanda@sarahandsebastian.com

The SARAH & SEBASTIAN workshop is a bustling hive of activity; a sun filled warehouse with
the soundtrack of jewellers working. Our stores are elegant spaces, designed by leading
Australian architects to reflect the unique vision of our brand. We are a close-knit team who
actively pursue creativity and innovation, rebelling against the conventions that define traditional
jewellery.

Our people are at the core of everything we do. With over 150 years of combined jeweller, stone
setter and laser welder experience we have many diverse backgrounds, ideas and experience,
all focused on our shared vision.
As a young, high-growth company, we are nimble in our approach and believe that collaboration
must be fostered and opportunities embraced.

REQUIREMENTS
We are currently seeking a skilled and experienced senior jeweller to join our in-house
manufacturing team. We are looking for someone with 10+ years experience in jewellery
manufacturing.
Applicant Requirements for our Experienced Manufacturing Jeweller

• 10 + years jewellery manufacture experience
• Understanding of high-volume jewellery manufacturing
• Preferable experience in stone setting
• Capable of managing your own workflow and delivering on expected deadlines.
• Willingness to share new jewellery manufacturing skills
• Work well in a fast-paced high-volume environment
• Attention to detail and the drive to manufacture high quality jewellery
• Must be motivated and punctual

BENEFITS

• Studio located in Alexandria, Sydney, close to public transport
• Generous package
• Generous staff discount
  
  Sarah & Sebastian is a creative design house. We are passionate about the handmade process
  and quality craftsmanship.

GET IN TOUCH

For expressions of interest, please contact amanda@sarahandsebastian.com

SARAH & SEBASTIAN in search for a dynamic, charismatic & experienced Senior Store Managers to join our growing retail team in our NSW (Strand Arcade & Mosman) & VIC stores. Reporting to our Area Managers you will drive retail trade, ensure operational excellence, build client relationships and grow our retail & services business to further success.

WHAT YOU WILL DO

• Lead the retail and service teams to financial success through exceptional service.
• Create a client-centric culture by personally developing and maintaining client relationships.
• Opportunity to manage, grow and develop your own store with the support of the Area Manager & Retail Director
• Be responsible for store operations with all company procedures including cash activity, WHS, security, inventory, logistics and reporting.
• Create a positive, motivating environment through effective communication & exceptional people management.
• Ensure the team is always prepared and updated on SARAH & SEBASTIAN information, product knowledge, local market updates, policies and procedure and roll out training where necessary.
• Opportunity to manage and run a client service - SOLDERED & EAR ALCHEMY
• Act as a brand ambassador at all times, ensuring that the SARAH & SEBASTIAN visual displays & team behaviour is in accordance with company guidelines and brand ethos.

WHAT WE REQUIRE FROM YOU

• Ability to drive sales, a genuine love for building relationships & organisational skills that are second to none.
• Reliability, exceptional attention to detail, a natural leader who influences & inspires others around them.
• Experience in clienteling and building a VIP network.
• Proven track record of people management & team building
• A love & passion for fine jewellery
• 3-5 years previous experience as a Store Manager preferably in jewellery or luxury goods

WHAT YOU WILL RECEIVE

• Competitive base salary and lucrative incentive program
• The opportunity to flourish & grow within a dynamic innovative brand
• Generous staff discount
• Jewellery allowance
• A complimentary bespoke SOLDERED bracelet
• Birthday leave
• Additional leave for public holidays
• Free Employee Assistance Program - Acacia
• Team bonding & opportunity for external diamond & gemstone training
• Experience working for a company that is committed to raising awareness & funds for our oceans.
• Being part of company that is a Gold member of the Australian Marine Conservation Society

GET IN TOUCH
To be considered for this opportunity, please email retail-careers@sarahandsebastian.com with your CV, a little about you and what has driven you to apply for this role. These are full-time roles, 38 hours per week & late night trade may be applicable.

NB: Experience in jewellery is not a prerequisite. However, past experience in jewellery sales is advantageous.

Sarah & Sebastian is looking for experienced body piercers to join our growing piercing business in Brisbane!

AVAILABLE ROLES
Piercing Lab Manager - Brisbane
Casual Piercers - Brisbane
Senior Piercer - Sydney
Full Time Piercer - Sydney
Casual Piercers - Sydney

BENEFITS
The opportunity to be an integral part of an exciting piercing business
Generous staff discount & incentive scheme
The opportunity to be creative, inspired and engaged in the workplace
The opportunity to work with responsibly sourced product of the highest quality
Work for a company that is committed to raising awareness for our oceans, being a gold supporter of the Australian Marine Conservation Society

THE OPPORTUNITY
Offering exceptional customer service to each client, building and maintaining relationships effectively
Performing all piercings services offered with precision & skill, owing to extensive experience, training and knowledge
Running the appointment space hygienically and to the highest standard
Ensuring compliance is always followed
Taking ownership of tools and equipment involved
Upholding exceptional suite standards at all times
Work closely with the Head Piercer & Service Manager to ensure that we are all working effectively towards business objectives
Offering quantitative collection feedback to our Head Piercer to improve and evolve our selection offered
Acting as a brand ambassador at all times

OUR IDEAL CANDIDATE IS
Skilled and talented at body piercing with 2+ years of experience
Warm and great with people
Possesses a strong customer service mind-set
Has a natural ability to build & maintain relationships with proven experience
Is confident, enthusiastic and positive
Is mature and assertive
Is highly organised, detail-oriented and can give strong examples of when they’ve demonstrated this
Has a genuine interest & passion for luxury product/jewellery/art

If this sounds interesting to you, please get in touch at retail-careers@sarahandsebastian.com. We would love to hear from you!

NB* These roles involve late night and weekend trade

LOCATIONS
Melbourne Retail/Soldering Locations
Brisbane Retail/Soldering Locations
Sydney Retail/Soldering Locations

Our SARAH & SEBASTIAN Soldered service is growing and we are searching for aspiring jewellers to join us! We are excitedly hiring casual, part-time and full-time solderers for our Brisbane, Melbourne & Sydney Soldered locations.

BENEFITS
The opportunity to be an integral part of a growing, soldered business
Generous staff discount & incentive scheme
The opportunity to develop your skills and receive tailored training on our service
The opportunity to work with responsibly sourced product
Work for a company that is committed to raising awareness for our oceans, being a gold supporter of the Australian Marine Conservation Society

ROLE RESPONSIBILITIES
Driving service success for our Soldered service through creating a warm and welcoming environment in store for clients
Supporting our Head Solderer in setting up new Soldered locations
Supporting Retail with our Soldered Service where necessary
Follow all Health & Safety guidelines meticulously
Setting & leading exceptional service standards for the Soldered service
Soldering to the highest standard possible
Supporting with administrative aspects of the service, including stock-takes and discrepancy investigation
Assist the Store Manager & Head Solderer with Soldered operations where necessary
Client escalation tracking & support for our Soldered Service

EXPERIENCE REQUIRED FOR THIS ROLE
Some experience in jewellery making/soldering is necessary for this role. A certificate in jewellery making is desired but not a prerequisite and training on our SARAH & SEBASTIAN Soldered experience is provided. This role will be required to work on the Retail floor, assisting with Retail Selling, Service & tasks when not Soldering.

NB* To be successful for this role, three full days +of availability per week is required

GET IN TOUCH
To apply please email your CV & cover letter to retail-careers@sarahandsebastian.com

Our SARAH & SEBASTIAN bridal & fine jewellery department is growing and we are excitedly searching for diamond specialists to join our incredible retail & services team. This role involves driving success within our fine jewellery department, which includes: Bespoke, Atelier Services, Bridal & Fine Jewellery collections.

BENEFITS
Generous commission & incentive scheme
The opportunity to develop your knowledge on diamonds through detailed training
The opportunity to work with responsibly sourced product
Work for a company that is committed to raising awareness for our oceans, being a gold supporter of the Australian Marine Conservation Society

THE ROLE
Driving service & financial success for our bridal/fine jewellery department
Holding appointments to the highest standards of service
Sourcing diamonds for clients in a timely manner
Putting client experience above all else
Following our sales ceremony meticulously, including client follow up and communication
Relationship building with new & existing clients to form genuine, long-lasting relationships
VIP client list building & VIP activation support
Supporting Retail & other diamond specialists with client service
Carrying out exceptional service standards for the bridal/fine jewellery service
Supporting with administrative aspects of the service
Assisting the Store leadership team with cover where necessary

EXPERIENCE REQUIRED
Experience in luxury sales, jewellery and diamonds is advantageous for this role. Our ideal candidate has worked in a target driven business within luxury and has worked autonomously to achieve individual targets & KPIS. Our ideal candidate has an extensive list of existing clients & a clear understanding on how to build a private client base.

NB* This position involves working on weekends & will support the retail sales team when not in appointments where necessary. We are open to candidates looking for a four to five day week contract.

To apply, please email your & Cover letter to retail-careers@sarahandsebastian.com